BluePearl Veterinary Partners is seeking a driven, forward-thinking, and strategic operation leader to join our team as a Director of Field Operations.
Are you competitive and aim to always be #1?
Do you love a challenge and solving problems?
Have you built energized, passionate, and successful workforce teams?
If you answered "yes" to these questions then we want to hear from you.
The Director Field Operations (DFO) provides leadership, direction, mentorship and management for multiple markets within the organization with combined revenues of $50MM or greater The role has responsibility for the fiscal performance of assigned markets and translation of organizational objectives into market-specific objectives that increase efficiency and effectiveness. The position is based from a home market and frequently travels to other assigned markets to develop hospital leaders, guide progress toward strategic plan, and drive operational excellence.
As a Director of Field Operations, you will:
Champion and represent the BluePearl mission and vision in all interactions.
Communicate and support key initiatives impacting hospital staff, translating organizational objectives into market and hospital-specific action plans.
In partnership with the region’s RVPs, you will monitor hospital KPIs and manages the execution of plans to achieve KPI performance objectives.
Consistently assess the engagement level of associates; take a proactive approach to influence and drive a positive hospital climate. Accountable for associate engagement and retention.
Foster a collaborative and trusting relationship between the Support Team and hospitals, providing feedback and engaging in dialogue to facilitate continuous improvement.
Lead, direct, mentor and develop direct reports and high-potential indirect reports to ensure hospitals have effective and engaged local leadership. Ensures a culture of self-development is present amongst leaders and contributes to the creation of a talent pipeline to support future organizational growth.
In partnership with P&O, responsible for hiring, training, performance coaching, and succession planning for hospital management positions.
Ensure standards for service quality, equipment, and Clinician productivity/performance are met and that cost-effective technology is used to maximize production. Ensures fixed assets are preserved. Initiates recommendations for purchases of new equipment and improvements.
Advise direct reports regarding labor issues including safety, security, scheduling, training, and protocols. Ensures direct reports are adhering to company policies.
Maintain current knowledge of information technology as relates to hospital operations.
Partner with assigned Vet Relations Manager(s) (VRMs) to collaborate on pDVM referral strategies that impact assigned markets.
Work collaboratively with the BluePearl Support Team to develop solutions for escalated hospital matters and influences hospitals to shape adoption and ensure effectiveness of resolutions.
Other job duties as assigned
Developing Direct Reports- Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each direct report’s career goals; constructs compelling development plans and executes them; pushes direct reports to accept developmental moves; will take direct reports who need work; is a people builder.
Managing Vision and Purpose- Communicates a compelling and inspired vision or sense of core purpose; talks beyond today; talks about possibilities; is optimistic; creates mileposts and symbols to rally support behind the vision; makes the vision shareable by everyone; can inspire and motivate entire units or organizations
Business Acumen- Knows how businesses work; knowledgeable in current and possible future policies, practices, trends, and information affecting his/her business and organization; knows the competition; is aware of how strategies and tactics work in the marketplace.
Hiring and Staffing- Has a nose for talent; hires the best people available from inside or outside; is not afraid of selecting strong people; assembles talented staffs.
Directing Others- Is good at establishing clear directions; sets stretching objectives; distributes the workload appropriately; lays out work in a well-planned and organized manner; maintains two-way dialogue with others on work and results; brings out the best in people; is a clear communicator.
Approximately 50-75% travel required.
Must be able to travel long distances by air, train or car on short notice for extended periods of time. Must meet age requirements of national car rental agencies and have reliable private transportation for frequent local travel including a valid driver’s license and proof of insurance.
Project timelines and work volume/deadlines may often require more than 40 hours per week to complete essential duties of this job.
BluePearl offers a range of health insurance benefits options, competitive compensation packages, flexible hours, scrub allowance, opportunity to bring your dog to work, and additional training opportunities.
We are a member of Mars Petcare- you will have access to a rich supply of resources to foster our mission: Enriching lives through remarkable care for pets.
BluePearl is committed to a diverse work environment in which all individuals are treated with respect and dignity. We are an equal opportunity employer and you will receive consideration for employment without regard to race, color, national origin, religion, creed, sex, age, disability, genetic information, marital status, citizenship status, sexual orientation or affectional preference, or gender identity or expression, protected veteran status, or any other characteristic protected by law. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. The company is pleased to provide such assistance, and no applicant will be penalized as a result of such a request. We are an Equal Opportunity Employer and a Drug Free Workplace.
About BluePearl Veterinary Partners
No two days are the same when you work at a BluePearl specialty and emergency pet hospital.Your experiences will be challenging – and inspiring – as you help pets in crisis. You’ll work on the leading edge of veterinary medicine, see the latest research in action, and elevate your skills in ways you never could at a traditional practice.As part of our skilled and compassionate team, you will support BluePearl veterinarians with all phases of patient examination and inpatient and outpatient care. This includes emergency cases, as well as specialty treatments and procedures for both in-patient and out-patient clients.Success is a shared endeavor at BluePearl. It’s our job to ensure that you receive continuing education and growth opportunities that will enhance your knowledge and enrich your career. When you join us, you will:Work in modern facilities with advanced technologies.Receive a yearly continuing education allowance.Learn from with the best veterinary teams in the nation.Be eligible for 90%-paid scholarships from Penn Foster, an AVMA-CVTEA accredited online school.Get free access to VetFolio and AtDove for online veterinary topics and RACE-approved continuing education.Use B...luePearl University, our in-house learning and professional development portal.Receive Veterinary Technician Specialist (VTS) mentorship and career support.Get free access to online CE from inudstry resources such as VetFolio and AtDoveDepending on your location, you will also have the chance to cross-train in specialty areas which may or may not include:Avian & Exotics MedicineBehavioral MedicineBlood BankCardiologyCritical CareDentistry & Oral SurgeryDermatologyDiagnostic ImagingEmergency MedicineHemodialysisIntegrative & AcupunctureInternal MedicineNeurologyOncologyOphthalmologyRadioiodine 1-131RehabilitationSurgery